Returns & Exchanges

At Labour and Wait, we want you to be completely satisfied with your purchase of our functional, timeless goods. If an item is not quite right, you may return it to us within 28 days of receipt for a full refund or exchange.

Return Process

• 1.
  Condition Check

  Ensure that all items are in their original, unused condition and include all original packaging and labels.

• 2.
  Documentation

  Complete the return form included with your original order, indicating whether you would prefer a refund or an exchange for a different size or item.

• 3.
  Packaging and Shipping

  Securely package your items and send them back to our London office using a tracked postal service to ensure safe delivery.

• 4.
  Processing

  Once received, we will inspect the goods and process your refund or dispatch your exchange within 5-7 working days.